Privacy policy

Privacy Policy

Last updated: August 7, 2026

DANFOSS A/S ("we", "our", or "us") operates this store and website, including all related information, content, features, tools, products, and services (collectively, the "Services") to provide customers with a secure and convenient shopping experience.

This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you visit our website, use our Services, purchase products from us, communicate with us, or otherwise interact with our business.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

1. Company Information

The data controller responsible for processing personal information is:

Company Name: DANFOSS A/S
Registration Start Date: 01.09.2022

Registered Address:
Jernet 9
6000 Kolding
Denmark

Email: lieunguyen2h7iec0do4f@gmail.com
Phone: +45 31 74 86 20

2. Personal Information We Collect

When you use our Services, we may collect different types of personal information depending on how you interact with us.

Personal information may include:

Contact Information

  • Full name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Delivery information

Account Information

If you create an account with us, we may collect:

  • Username

  • Password

  • Account preferences

  • Saved addresses

  • Order history

Transaction Information

When you make purchases or transactions, we may collect:

  • Products purchased

  • Order details

  • Payment confirmation

  • Transaction history

  • Return, refund, or exchange information

Payment Information

We may process payment-related information, including:

  • Payment method

  • Payment card information

  • Billing details

  • Payment verification information

Payment information is processed securely through trusted payment providers.

Communication Information

When you contact us, we may collect:

  • Messages you send to us

  • Customer service requests

  • Feedback and reviews

  • Other information provided during communication

Device and Usage Information

When you access our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website activity

  • Pages viewed

  • Date and time of visits

3. How We Collect Personal Information

We collect personal information through the following methods:

Information Provided Directly by You

We collect information when you:

  • Create an account

  • Place an order

  • Subscribe to communications

  • Contact customer support

  • Submit forms or provide feedback

Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies and similar technologies.

Information From Service Providers

We may receive information from third-party providers that support:

  • Payment processing

  • Order fulfillment

  • Shipping services

  • Website hosting

  • Analytics services

  • Customer support

4. How We Use Your Personal Information

We may use your information for the following purposes:

Providing Products and Services

We use your information to:

  • Process and fulfill orders

  • Arrange shipping and delivery

  • Process returns and exchanges

  • Provide customer support

  • Manage your account

Improving Our Services

We may use information to:

  • Improve website performance

  • Understand customer preferences

  • Develop new products and services

  • Improve shopping experiences

Communication

We may contact you regarding:

  • Orders

  • Account information

  • Customer support requests

  • Service updates

  • Promotional communications where permitted

Security and Fraud Prevention

We use information to:

  • Verify transactions

  • Prevent fraudulent activity

  • Protect customers and our business

  • Maintain website security

Legal Compliance

We may process information when required to:

  • Comply with applicable laws

  • Respond to legal requests

  • Protect legal rights

5. How We Share Personal Information

We may share your personal information with trusted third parties when necessary to provide our Services.

These parties may include:

Service Providers

Such as:

  • Payment processors

  • Shipping companies

  • Website hosting providers

  • Analytics providers

  • Customer service providers

Business Partners

We may share information with business partners who assist us with marketing, advertising, or service improvement.

Legal Requirements

We may disclose information when required by law, including:

  • Government requests

  • Legal proceedings

  • Fraud investigations

  • Protection of rights and safety

We do not sell your personal information.

6. Shopify Platform

Our online store may be powered by Shopify, which provides the technology infrastructure that allows us to offer our products and services.

Shopify may collect and process personal information related to your use of our store to provide, maintain, and improve its services.

Your information may be processed by Shopify and related service providers according to applicable privacy laws and Shopify's own privacy policies.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember customer preferences

  • Improve website functionality

  • Analyze website traffic

  • Provide personalized experiences

You may control cookie settings through your browser settings. Disabling cookies may affect certain website functions.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no online transmission or storage method can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services

  • Complete transactions

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

When information is no longer required, we will securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

Right to Access

You may request access to the personal information we hold about you.

Right to Correction

You may request correction of inaccurate or incomplete information.

Right to Deletion

You may request deletion of your personal information where permitted by law.

Right to Restrict Processing

You may request restrictions on how we process your information.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw your consent at any time.

To exercise your rights, please contact us using the information provided below.

11. European Economic Area (EEA) and UK Privacy Rights

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

These rights may include:

  • Objecting to certain processing activities

  • Requesting limitation of processing

  • Requesting data portability

  • Filing a complaint with a supervisory authority

12. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children under the legal age required in their jurisdiction.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

13. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of any external websites you visit.

14. International Data Transfers

Your personal information may be transferred, stored, or processed in countries outside your country of residence.

When transferring information internationally, we take appropriate measures to ensure your information receives adequate protection in accordance with applicable laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices

  • Legal requirements

  • Technology

  • Services provided

Any changes will be posted on this page with an updated revision date.

16. Contact Us

If you have questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us:

DANFOSS A/S

Registered Address:
Jernet 9
6000 Kolding
Denmark

Email: lieunguyen2h7iec0do4f@gmail.com

Phone: +45 31 74 86 20

For applicable data protection laws, DANFOSS A/S acts as the data controller responsible for your personal information.