AGB

Terms of Service

Last Updated: August 7, 2026

1. Overview

Welcome to DANFOSS A/S.

These Terms of Service ("Terms", "Terms of Service") govern your access to and use of our website, online store, products, services, features, tools, and related content (collectively, the "Services").

The terms "we", "us", and "our" refer to DANFOSS A/S.

DANFOSS A/S operates this store and website to provide customers with a secure and convenient shopping experience, including browsing products, placing orders, processing payments, receiving customer support, and accessing related services.

By accessing, browsing, purchasing from, or otherwise using our Services, you agree to be legally bound by these Terms of Service, our Privacy Policy, and our Refund and Return Policy.

If you do not agree with these Terms, you must not access or use our Services.


2. Company Information

The Services are operated by:

Company Name: DANFOSS A/S
Registration Start Date: 01.09.2022

Registered Address:

DANFOSS A/S
Jernet 9
6000 Kolding
Denmark

Email:
lieunguyen2h7iec0do4f@gmail.com

Phone:
+45 31 74 86 20


3. Access and Account

To use certain features of our Services, you may need to provide personal information, including:

  • Name

  • Email address

  • Billing information

  • Shipping address

  • Payment information

  • Account details

You agree that all information provided by you is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted through your account.

You agree not to:

  • Share your account access information with unauthorized persons.

  • Use another person's account without permission.

  • Provide false information.

  • Attempt to gain unauthorized access to our systems.

We reserve the right to suspend or terminate accounts that violate these Terms.


4. Products and Services

We make reasonable efforts to ensure that all product descriptions, images, specifications, pricing information, and availability details displayed on our website are accurate.

However:

  • Product colors may vary depending on your device display.

  • Product appearance may differ slightly from images.

  • Specifications may change without prior notice.

  • Availability is subject to change.

DANFOSS A/S reserves the right to modify, discontinue, or limit products and services at any time.


5. Orders and Purchases

When you place an order through our website, you submit a request to purchase products.

An order is only accepted after:

  1. Your payment has been successfully processed.

  2. We confirm acceptance of your order.

  3. You receive an order confirmation.

We reserve the right to refuse or cancel any order for reasons including:

  • Product availability issues.

  • Payment problems.

  • Suspected fraud.

  • Incorrect pricing information.

  • Violation of these Terms.

If an order is canceled after payment has been received, we will issue an appropriate refund.


6. Pricing and Payment

All prices displayed on our website are subject to change without notice.

The applicable price is the price shown at the time your order is submitted.

Unless otherwise stated, prices may not include:

  • Shipping fees

  • Taxes

  • Customs charges

  • Import duties

You agree to provide accurate payment information and authorize us to charge the payment method provided for your purchase.

We are not responsible for payment processing errors caused by third-party payment providers.


7. Shipping and Delivery

We process and ship orders according to our shipping procedures.

Delivery times are estimates only and are not guaranteed.

DANFOSS A/S is not responsible for delays caused by:

  • Shipping carriers

  • Customs inspections

  • Incorrect customer information

  • Weather conditions

  • Events outside our reasonable control

Customers are responsible for providing accurate delivery information.


8. Returns, Refunds and Exchanges

Returns, refunds, and exchanges are handled according to our Refund and Return Policy.

Customers must review the applicable return requirements before requesting a return.

Products may need to meet conditions including:

  • Unused condition.

  • Original packaging.

  • Original tags.

  • Proof of purchase.

For detailed return instructions, please refer to our Refund Policy.


9. Intellectual Property Rights

All content available through our Services, including but not limited to:

  • Website design

  • Text

  • Graphics

  • Images

  • Logos

  • Product information

  • Trademarks

  • Software

is owned by DANFOSS A/S or its licensors and is protected under applicable intellectual property laws.

You may not:

  • Copy.

  • Modify.

  • Reproduce.

  • Distribute.

  • Sell.

  • Use our content commercially.

without prior written permission from DANFOSS A/S.


10. Third-Party Services and Links

Our Services may include links, tools, or services provided by third parties.

These third-party services are provided independently and may have their own terms and privacy policies.

DANFOSS A/S does not control and is not responsible for:

  • Third-party websites.

  • Third-party services.

  • Third-party content.

  • Third-party transactions.

You access third-party services at your own risk.


11. Shopify Platform

Our online store may be hosted and powered by Shopify.

Shopify provides the technology platform that enables us to operate our online store and provide Services to customers.

Purchases made through our website are transactions directly between customers and DANFOSS A/S.

Shopify is not responsible for:

  • Products purchased from our store.

  • Customer disputes with DANFOSS A/S.

  • Product performance.

  • Delivery issues.


12. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our Services is handled according to our Privacy Policy.

We may collect and use information for purposes including:

  • Processing orders.

  • Providing customer support.

  • Improving our Services.

  • Managing accounts.

  • Preventing fraud.

  • Meeting legal obligations.


13. Prohibited Activities

You agree not to use our Services for:

  • Illegal purposes.

  • Fraudulent activities.

  • Unauthorized access.

  • Attempting to damage our systems.

  • Collecting other users' personal information.

  • Uploading malicious software.

  • Violating intellectual property rights.

We reserve the right to restrict access to users who violate these Terms.


14. Disclaimer of Warranties

Our Services and products are provided on an "as available" basis.

To the maximum extent permitted by law, DANFOSS A/S does not guarantee that:

  • The website will always operate without interruption.

  • Information will always be error-free.

  • Products will meet every individual expectation.


15. Limitation of Liability

To the maximum extent permitted by applicable law, DANFOSS A/S shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Use of our Services.

  • Product purchases.

  • Website interruptions.

  • Third-party services.

Nothing in these Terms limits rights that cannot legally be excluded.


16. Indemnification

You agree to protect and indemnify DANFOSS A/S against claims, losses, damages, liabilities, and expenses resulting from:

  • Your violation of these Terms.

  • Your misuse of our Services.

  • Your violation of applicable laws.

  • Your infringement of third-party rights.


17. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of Denmark.

Any disputes arising from these Terms shall be handled by the competent courts of Denmark.


18. Changes to These Terms

DANFOSS A/S may update these Terms of Service from time to time.

Updated versions will be published on this page with a revised date.

Your continued use of our Services after changes are posted means that you accept the updated Terms.


19. Contact Information

If you have questions regarding these Terms of Service, please contact us:

DANFOSS A/S

Registered Address:

Jernet 9
6000 Kolding
Denmark

Email:
lieunguyen2h7iec0do4f@gmail.com

Phone:
+45 31 74 86 20

Registration Start Date:
01.09.2022